Faq

Faq

General

How much does it cost to create an account on Godot?

Signing up and creating an account is completely free for both customers and professionals.

How much does it cost to send and receive messages?

Sending and receiving messages on Godot is completely free for both customers and professionals.

What should I do if I forgot my password?

It's very simple! Open the app and click on "Forgot my password". Follow the recovery procedure.

via email or phone number.

Come si elimina l'account?

Apri l'app, seleziona l'icona del tuo profilo in basso a destra e clicca sulla voce "Elimina Account"

Professional

What is Godot used for?

Godot is a smartphone application that allows you to find customers in an easy and free way.

Turn your passions into useful services by creating your own shops, gaining visibility and customers.

How does Godot work?

Download the application, register through Email, Google, Apple, Instagram or Facebook, and create

your personalized shop to offer your services. Respond to customers for free, reach an

agreement, complete the work and receive instant payments through Paypal.

Se la mia professione non è elencata allora non posso iscrivermi?

Inserisci la tua professione nella categoria “Personalizzata”. Provvederemo a convalidarla quanto prima.

Can I sign up if I am a company?

Yes, on Godot you can sign up even if you have a company. Register as a professional and enter your VAT number

nell'apposita sezione della tua vetrina.

How do I create a Paypal.me account?

It's very simple! Just create an account on https://www.paypal.com/paypalme/Paypal and generate your own Paypal.me

link.

Can I receive payments directly through Godot?

With Godot, you can insert your Paypal link in the description of your profile. If you have a personal account,

sending and receiving money is completely free and you can use it directly through the app.

Do I have the option to upload photos?

Yes, you can upload a profile picture and also upload images or videos for your own shop.

Can I upload certificates or diplomas on my profile?

Si, all'interno della propria vetrina è possibile inserire attestati e certificazioni.

Is it important to have a completed profile?

Avere un profilo completo trasmette fiducia nei clienti. L'operazione richiede meno di cinque minuti.

How do I get a review?

To obtain a review, it is necessary to successfully complete a job and receive payment through Paypal on

Godot

Customers

What is Godot used for?

Godot is a smartphone application that allows you to find the most suitable professional for your

needs in a completely safe and free way.

How does Godot work?

Download the application, register through Email, Google, Apple, Instagram or Facebook, and create a profile

o become a verified user. Choose a category and scroll through the shops of professionals to find

l'esperto più adatto alle tue esigenze. Entra in contatto con il professionista in modo totalmente gratuito,

pay through the app via Paypal, and leave a review.

What type of services can I find on Godot?

Through Godot, you can find any type of service.

How can I interact with the professionals?

Vai nella sezione “Cerca”, scegli una categoria, sfoglia le vetrine dei professionisti e trova l'esperto più

suitable expert for your needs. Send a message directly through the app for free and without

obligation.

Can I delete a request that I have already sent?

Yes, you can send and receive messages to as many professionals as you want for free and without any

obligation.

Do I need to enter my banking information?

Absolutely not. Godot is safe and transparent, which is why we adopt Paypal as a payment

method.

Can I pay the professional through the app?

Si, con Godot puoi pagare direttamente il professionista tramite app tramite l'utilizzo di Paypal.

How do I make payment for the service?

Il pagamento si effettua unicamente tramite app. Basta creare un account su

https://www.paypal.com/paypalme/Paypal e trasferire la somma pattuita direttamente con il

professionista.

What should I do if a professional is unable to perform the job?

Godot tries to ensure a high level of competence among professional users. If you encounter

a professional who does not have the minimum basic requirements to perform the job,

you can leave a negative review. In case you encounter further issues, you can report it via

email, phone call, support chat or fill out a Report Form providing all the required

information.

Does Godot offer any guarantees in case of non-performance by the professional?

Godot is not responsible for any actions taken by its users. We do verify the

competence of professionals and take measures to block fraudulent actions. However, we strongly encourage you to report any issues or contact

l'assistenza clienti tramite e-mail, chiamata, chat di supporto.

How can I request a refund?

Godot does not intervene in the negotiations between the parties, but we will try to put you in contact to find

a solution that can be useful for both parties. If it's not possible, you can follow the

refund procedure offered by Paypal at https://www.paypal.com/it/smarthelp/article/come-si-richiede-

un-rimborso-faq406.

How do I write a review?

To write a review, you need to have purchased a service and made the payment within

the app. Only then can you leave a review for the professional.

Do you still have any questions?

Please feel free to contact us!

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Copyright © 2024 Real Society SRL

Terms - Privacy

Viale Jonio 143 - 00141 Roma Italia | Email: info@godotapp.com |

Pec: realsocietysrl@pec.it | P. IVA 16342851009 | R.E.A RM - 1650859

Copyright © 2024 Real Society SRL